• Understands the issues involved with administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, DNS, etc.
• Understands the issues involved in administering and maintaining corporate WAN.
• Manages all LAN/WAN equipment including design, maintenance, break/fix, upgrades, testing/performance statistics, documentation, interoperability.
• Seeks input from mentors and supervisors.
• Works with company partners to troubleshoot network issues through to resolution, takes ownership of all customer issues and communicated results to the customer

• 5-10 years experience designing, implementing and maintaining WAN/LAN using Cisco routers and switches is required. Extensive knowledge of Cisco IOS is required.
• 5-10 years of experience, and demonstrated knowledge of Frame Encapsulation, FRF12, IPSec VPNs, SIP, MGCP, MPLS, VLANs, LLQ, QOS, EIGRP, Firewalls, etc.
• Working experience with traditional (TDM) voice, ISDN/PRI, PBX/ACD as well as VoIP Gateway's and SBC's is a big plus.
• UNIX/Linux experience would also be a plus.
• Candidate must demonstrate exemplary communications skills. Communication both internally and with respect to customer service is critical to the success of the organization.
• Ideal candidate is motivated to succeed, eager to develop, and works well as part of a team.

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